Blog

Patient refusals are an inevitable part of therapy. Whether caused by pain, fatigue, fear, or misunderstanding, refusals can disrupt schedules, impact patient outcomes, and challenge even the most experienced clinicians. However, with the right training, documentation, and communication strategies, therapists can address refusals effectively, helping both patient rapport and productivity.

Before...
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September is Healthy Aging Month, a perfect time for rehabilitation providers to double down on strategies that help older adults live independently with safety, dignity, and confidence. Aging in place works best when PT, OT, SLP, nursing, social work, and primary care move in sync. Below is a playbook you can put to work in your clinic or agency today.

Rehabilitation providers face mounting challenges every year, from shifting reimbursement models to increasing regulatory demands and workforce shortages. That’s why the National Association of Rehabilitation Providers & Agencies (NARA) plays a crucial role in making sure the voices of therapists, rehab agencies, and their patients are heard where it matters most: Capitol Hill.

Through direct advocacy and strategic partnerships, NARA works to influence legislation, protect provider...
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This year’s NARA Fall Conference — Phoenix Rising: Elevating Rehab with Vision, Voice & Value — will take place October 15–17, 2025, at The Wigwam Resort in Phoenix, AZ. Known as the premier business conference for rehabilitation providers, this three-day event delivers a powerhouse agenda designed for therapy leaders, clinic owners, administrators, and industry stakeholders across physical therapy, occupational therapy, and speech therapy.

With expert-led sessions,...
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Today’s healthcare world brings constant change and new challenges for rehabilitation and therapy providers — from complex regulations and shifting reimbursement models to ongoing workforce shortages. That’s why the National Association of Rehabilitation Providers and Agencies (NARA) exists: to support, connect, and advocate for therapy professionals nationwide.

NARA is more than a membership — it’s a trusted resource and community that helps providers strengthen...
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In today’s highly connected world, cybersecurity has evolved from being more than just an IT concern. Now, it has become a frontline issue for every rehabilitation provider, from outpatient therapy clinics to long-term rehab centers.

Cyberattacks are becoming more frequent and more sophisticated. While electronic health records, telehealth tools, and digital billing systems have improved patient care and convenience, they’ve also made the healthcare sector...
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For individuals living with chronic pain, the workplace can present unique physical challenges. Whether you’re a rehabilitation professional supporting patients or an organization seeking to improve employee well-being, creating an ergonomic workspace can make a major difference in managing pain and boosting productivity.

Here are 10 evidence-based tips to help set up a more ergonomic, comfortable, and pain-friendly work environment: