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8 Quality Metrics That Drive Reimbursement
March 2, 2026
Categories: Patient Engagement, Therapy Business
Therapy providers know that high‑quality care isn’t just the right thing for patients; it’s directly tied to how effectively a practice gets reimbursed. As payment systems continue shifting toward value, demonstrating measurable outcomes has become just as essential as delivering them.
The good news? The same metrics payers prioritize are the ones most likely to elevate clinical performance, improve patient engagement, and strengthen your financial stability. This guide... Read More
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Harnessing Data to Improve Patient Care
March 2, 2026
Categories: Best Practices, Patient Engagement, Therapy Business
Therapy providers have always relied on their clinical judgment, experience, and patient relationships to guide care. Today, data strengthens those foundations. When used intentionally, data becomes a practical tool that helps you refine decision‑making, identify patterns earlier, and consistently deliver high‑quality care. The result is a more confident clinical team and better outcomes for the patients you serve.
This post explains how therapy practices can integrate meaningful... Read More
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Tech-Driven Care: Why Digital Solutions Matter for Patient Engagement
January 5, 2026
Categories: Patient Engagement, Technology, Therapy Treatment
In today’s healthcare landscape, there’s a lot of talk about patient engagement — not because it’s a “buzzword,” but rather because it’s a cornerstone of quality care.
For therapy providers, engaging meaningfully with your patients means more than simply scheduling appointments or sharing exercise plans. It’s about creating lasting connections that empower individuals to take an active role in their recovery. And increasingly, those connections... Read More
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How to Handle Patient Refusals Without Losing Productivity
September 1, 2025
Categories: Accountability, Advocacy, Best Practices, Caregiving, Patient Engagement, Tips
Patient refusals are an inevitable part of therapy. Whether caused by pain, fatigue, fear, or misunderstanding, refusals can disrupt schedules, impact patient outcomes, and challenge even the most experienced clinicians. However, with the right training, documentation, and communication strategies, therapists can address refusals effectively, helping both patient rapport and productivity.
1. Understand the “Why” Behind the RefusalBefore... Read More
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National Patient Safety Awareness Week 2024
March 10, 2024
Categories: Best Practices, Falls Programs, General, Long Term Care, Patient Engagement, Patient Safety, Skilled Nursing Facilities
National Patient Safety Awareness Week is being celebrated on March 10-16, 2024. The week is a way to highlight and improve patient safety in all healthcare settings by bringing awareness of best practices and improving access to resources to improve patient safety.
History of National Patient Safety Awareness Week
National Patient Safety Awareness Week was initiated by the National Patient Safety foundation in 2002. Using increased awareness... Read More
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The Significance of Physical and Occupational Therapies on International Persons with Disabilities Day
December 5, 2023
Categories: Occupational Therapy, Patient Engagement, Physical Therapy
December 3rd marks International Persons with Disabilities Day, a day dedicated to raising awareness about the challenges faced by people with disabilities and promoting their rights, well-being, and inclusion in society. One crucial aspect of this awareness is understanding the pivotal role that physical and occupational therapies play in enhancing the lives of individuals with disabilities.
How Physical and Occupation Therapies Enhance the Lives of Individuals... Read More -
Best Practices in Therapist-Patient Communication: Enhancing Engagement
August 16, 2023
Categories: Best Practices, Patient Engagement
Communication and collaboration are key skills to have as a therapist. These essential skills can allow you to ensure that your patients feel heard and respected, and you will create a safe environment for them to openly communicate their concerns regarding their condition. Today, we will explore the best practices in therapist-patient communication!
Focus on ListeningRead More -
Ethical Considerations in Physical, Occupational, and Speech Therapy Practices
August 16, 2023
Categories: Best Practices, Education, Patient Engagement
As healthcare professionals, you hold the responsibility of not only applying your expertise to the job, but also upholding the highest standards of ethical practice. As physical, occupational, and speech therapists, your professions are involved in enhancing the lives of individuals facing many challenges, and ethical practices can help provide the best possible care to all your patients. Join us in today’s blog as... Read More
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Back to School: Keeping Your Clients Through the School Year
August 29, 2022
Categories: Best Practices, Juvenile, Managed Care, Occupational Therapy, Patient Engagement, Success, Tips
Trying to keep your clients coming back consistently throughout the school year can be difficult. Their schedules are a lot busier, and they may have little to no free time. Between school, homework, and the beginning of sports, it is really easy for your patients to forget to make appointments regularly. We are going to give you a few tips to keep your clients coming back during the school year.
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Patient Retention After School Starts
September 1, 2021
Categories: Best Practices, Coronavirus, COVID-19, Goals, Patient Engagement
The start of the school year brings a new set of challenges when it comes to getting your patients into the office. With little free time, COVID concerns and life’s challenges getting in the way, it can be hard to secure retention with your clients. If you’re worried about that school-time dip in appointments, NARA has come up with four ways to ensure your patients are able to... Read More