Patient Engagement

We are coming upon a new year and with that, comes a fresh start and new goals. Many facilities are always hoping to be able to help patients more every year than the last. This can be a challenging goal to meet if you don’t have a strategy at the beginning of the year. Your strategy may change depending on what your overall goal is. Here are a variety of tactics that you can implement into your strategy for 2019!   Social Media No matter who your target audience is, a majority...

The last Saturday in September is Family Fitness Day in the United States, and there is no reason why your patients ought to miss out on the fun! As we all know, the involvement and support of a patient’s family is one of the most important factors in their recovery. There’s a lot to be gained for your patients and their loved ones if you can get them exercising together. Research tells us that families that engage in physical activity typically enjoy better communication in the home...

Attracting new patients is probably at the top of your marketing efforts, and though that means new business and more revenue, it is highly important to make sure the patients you do have keep walking through your doors. The effort to retain your patients can be more cost-effective. They know who you are and what you do, and have already benefited from the work you do. Why not make the most out of their experience and put a focus on making them a long-term patient? Also, when your patients have an...

Senior Living communities boast a flurry of services to promote active aging for seniors.  Among those services, is therapy.  Therapy comes in various options for residents in most Senior Living communities, and given the changing climate of healthcare reform, your diversification into rehab environments is more important than ever.   Have you considered…Home Health, outpatient, wellness programs, and community engagement.  Home Health (HH) services are available...

Was 2017 a year of missed appointments, reschedules and no-shows for you? We understand that’s frustrating and can drag down morale in the clinic and, of course, throws a wrench in your already planned day. So how do you make 2018 the year of having more patients be on time, show up and ready to tackle their therapy? Here are some tips to get you started.   We hate to do it, but sometimes charging for missing an appointment is a great way to get the message across that missing...