Best Practices

  It’s no secret that healthcare is expensive. To help consumers understand the potential costs of services prior to treatment, lawmakers have put into effect the Hospital Price Transparency and Disclosure Act of 2018. This is a big change and it is important to understand not only how it will impact you as a provider but how it will impact the patient experience. How will providers be affected? With easier access to information, comes a greater need for communication and...

At one point or another, we have all experienced some form of acute pain. Acute pain typically lasts less than 3-6 months. From a stubbed toe to a sprained ankle from that pick-up game of basketball, we’ve all experienced physical pain. It can be fairly painful, but heals at a steady rate, unlike chronic pain. Chronic pain can last for months or longer. If you haven’t experienced it for yourself, you can imagine the emotional toll having pain for that long can take on an individual. This...

Your role in a patient’s life is unique, as you are likely the only person in their life with this role right now. They may have past experiences with their therapists that were positive or negative, which can impact their involvement and response to therapy. The best thing you can do for your client outside of the therapy interventions is to develop and maintain a positive working relationship. Here’s what you need to know to achieve a successful one. Know the Line The goal is...

We are coming upon a new year and with that, comes a fresh start and new goals. Many facilities are always hoping to be able to help patients more every year than the last. This can be a challenging goal to meet if you don’t have a strategy at the beginning of the year. Your strategy may change depending on what your overall goal is. Here are a variety of tactics that you can implement into your strategy for 2019!   Social Media No matter who your target audience is, a majority...

Attracting new patients is probably at the top of your marketing efforts, and though that means new business and more revenue, it is highly important to make sure the patients you do have keep walking through your doors. The effort to retain your patients can be more cost-effective. They know who you are and what you do, and have already benefited from the work you do. Why not make the most out of their experience and put a focus on making them a long-term patient? Also, when your patients have an...