Best Practices

By Nancy J Beckley, MS, MBA, CHC

Contact: [email protected]

During the Public Health Emergency (PHE) and COVID-19 Pandemic therapy providers were relieved to find that the CMS Targeted Probe and Educate (TPE) audits were suspended. This came about when outpatient therapy providers, in both Part A and Part B settings, were struggling to keep the doors open, maintain a patient base, comply with various “stay at home” orders, understand the payroll... Read More

As we head into the last few days of 2020, it’s the perfect time to look back and reflect on the year. How we dealt with everything this year, from budgets and marketing to appointments and insurance, was different. However, during uncertain times, the best thing you can do from both a business and a personal standpoint is following up with your patients. In fact, here are a few reasons why following up with... Read More

Client success stories are not only our biggest inspiration but also our best marketing strategy. However, with HIPAA regulations, it can be a tangled web of do’s and don’ts when it comes to posting on social media. As a healthcare provider, it is extra important for you to understand what is allowed and what isn’t when it comes to your patients and your practice. NARA has put together 5 ways you... Read More

As the weather cools down it seems like the cooking heats up! From Halloween treats to savory fall dishes, this time of year makes it hard for everyone to watch what they eat. But if you’re working to recover from a recent procedure or injury, there are certain foods that can aid in your healing. Thankfully, you don’t have to give up those delicious holiday dishes in order to get the vitamins and minerals you... Read More

September 13-19 is the annual National Rehabilitation Week. NARA would like to encourage all its members to mark this observance by involving their local community in the celebrations! Below are just a few ways you can bring attention to everything that therapy professionals do. 

Plan an online open house that includes... Read More

No matter what field of therapy you’re in, the last few months have been hard. If you have an independent practice, you may find yourself struggling to keep a steady cash flow going. We at NARA have put together a few ways to keep things profitable in these uncertain times.  

Before your patient ever reaches out, make sure your staff is ready to answer basic questions regarding their coverage and payment. Do they... Read More

As professionals in the medical world, you’re probably familiar with HIPAA legislation. This legislation was designed to help protect patients and their personal and medical information. Since the Privacy Rule update in 2003, there have been over 200,000 HIPAA complaints. Some people may think that private practices are less likely to be noticed, but they are actually more likely to be non-compliant than... Read More

You always hear that communication is key - and it really matters, especially when dealing with patients. But in today’s climate, communication has even more obstacles to overcome. Given the lapse in time since we have been able to see our clients in person as well as still only seeing some virtually, what is the best way to hear them and be heard? Here are four steps to help make sure your communication... Read More

During these trying times, the team at NARA doesn’t want your business to decline due to the pandemic, but instead find ways to keep seeing patients!  We’ve compiled 3 important tips to continue marketing your services effectively despite the climate. By doing so, you’ll not only remain a cut above the competition but contribute to the health of your community. 

With different... Read More

Join Mark McDavid from Seagrove Rehab Partners and Sabrena McCarley with RehabCare as they describe considerations for telehealth use in SNFs to improve patient access to care, collaboration and clinical practice during this pandemic.  Click here for their VLOG. 

How can telehealth be used in SNFs?  During a recent CMS "Office Hours" they communicated that their interim final rule as well as their FAQ for SNF providers did not say no.  Victory! Therapists are telehealth... Read More